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My account

My account

Welcome to the client access page for the London office located at Holborn Gate, 330 High Holborn, London, WC1V 7QH, England. This page explains the purpose and functionality of the secure client portal, outlines practical steps for initial access and ongoing security, and sets out jurisdictional context relevant to matters conducted through this office. The portal supports secure document delivery, billing and disbursement information, appointment scheduling, and encrypted messaging between the firm and authorised representatives.

Key features of the client portal

  • Secure document upload and download with version tracking.
  • View and pay invoices, review billing schedules and see retainer balances.
  • Encrypted messaging for client communications and queries.
  • Case status updates and key milestone notifications.
  • Controlled access for multiple users and role-based permissions for corporate clients.

Security, privacy and data handling

Access to the portal requires user authentication; multi-factor authentication (MFA) is recommended and may be required for certain matter types. The firm processes personal data in accordance with applicable data protection law in England and Wales. Documents retained on the portal will observe agreed retention schedules and may be archived or deleted according to contract terms and legal obligations. Clients should ensure authorised users maintain secure credentials and follow internal IT policies for handling confidential information.

First steps and practical checklist

Before using the portal, follow this checklist to ensure a smooth onboarding and secure ongoing use.

  1. Receive and confirm the invitation email to create your account; verify the sender and the URL before proceeding.
  2. Set a strong, unique password and enable multi-factor authentication if prompted.
  3. Complete your profile and designate authorised users and their permission levels.
  4. Review the client engagement letter, billing arrangements and data retention terms provided by the firm.
  5. Upload identity documents securely if they are required for compliance checks (anti-money laundering, corporate verification).
  6. Familiarise yourself with procedures for uploading large files and for retaining original documents offline where needed.

Jurisdiction and sources

Unless otherwise agreed in writing, matters managed through this office will be treated as governed by the law of England and Wales. For procedural and regulatory reference, consult the following official sources:

For matters specifically governed by the law of Scotland or Northern Ireland, please note different procedural and property registers apply and separate local advice should be sought where appropriate.

General information only; not legal advice and not a substitute for advice on a particular matter.