Privacy
TRW & Co (London branch), Holborn Gate, 330 High Holborn, London, WC1V 7QH, England, is committed to protecting personal data collected from website visitors, clients and other contacts. This notice explains the types of personal data we process, the purposes and lawful bases for processing, your rights and how we safeguard information in accordance with the law in England and Wales.
What we collect and why
We collect personal data that is necessary for the provision of legal services and the operation of our website. Categories include:
- Identity and contact information (name, address, firm, role, correspondence details).
- Case or matter information required to advise or represent clients.
- Transactional data (billing and payment records).
- Technical and usage data collected via cookies and analytics tools when you visit our site.
We process data for purposes such as client engagement and matter management, regulatory and legal compliance, billing and collections, IT and security, and legitimate business administration. Lawful bases include performance of contract, compliance with legal obligations, legitimate interests and, where relevant, consent.
Cookies, analytics and marketing
We use cookies and similar technologies to enable site functionality, remember preferences and collect anonymous analytics. Where cookies are not strictly necessary, we rely on consent before setting them. You can manage or block cookies using your browser settings; doing so may affect site features.
Sharing, transfers and retention
We do not sell personal data. We may share information with trusted third-party processors (for example, IT service providers, payment processors and document storage providers) who act on our instructions and are bound to protect personal data. Transfers outside the UK will only occur where appropriate safeguards are in place, for example under UK adequacy arrangements or contractual safeguards.
Retention periods vary by purpose: transactional and contractual records are retained for a period consistent with legal obligations and legitimate business needs (commonly several years), while marketing records are retained until consent is withdrawn or as otherwise required.
Your rights and how to exercise them
Individuals have rights under UK data protection law. These include the right to access personal data, rectification, deletion (where applicable), restriction of processing, objection to certain processing, data portability and the right to withdraw consent. To exercise your rights or to request further information about our processing, please contact us using the contact details provided on our website or by post at our London branch address above.
Practical checklist
- Review cookie settings on your browser and the site cookie banner on first visit.
- Keep contact and identity details up to date if you are a client or a contact.
- Submit a subject access or other rights request if you need copies or corrections of your data.
- If you have concerns about our processing, first contact us via the details on our website; you may also complain to the Information Commissioner’s Office.
Jurisdiction and sources
This notice is governed by the law of England and Wales. Relevant official sources include:
- Information Commissioner’s Office (ICO)
- Data Protection Act 2018
- UK GDPR (as retained and applied post‑Brexit)
- Privacy and Electronic Communications Regulations (PECR)
We may update this notice from time to time; the latest version will be published on our website.
General information only; not legal advice and not a substitute for advice on a particular matter.